and save it on the desktop. Then double click on it (Fix_download.exe).
You may have to allow the program to download files from the web!
The program download the necessary cleaning programs. Once the program
is downloaded, there will be a folder on your desktop named
Fix. – if the instructions not automatically opens, so
double-click "FIX_manual.htm" in Fix folder.
Please follow the instructions and copy the logs here, in this Topic.
Note : Fix_download.exe is detected by some antivirus programs as a "RiskTool" /infection; it is not a virus. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
If necessary, temporarily disable your anti-virus, real-time protection before downloading
Do NOT post your problem in someone elses thread.
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