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Antivirus/spybot/ad-aware unable to update and google problem
   
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tivision
New Member


Date Joined Nov 2008
Total Posts : 2
 
   Posted 11-17-2008 11:55 (GMT +1)    Quote: Antivirus/spybot/ad-aware unable to update and google problemAlert an admin about: Antivirus/spybot/ad-aware unable to update and google problem
Today I had a windows warning pop-up that I had spyware on my pc. I tried running spybot S&D but it wouldn't start and ad-aware and AVG were unable to connect to the update servers. I downloaded spybot SD again, but it can't connect during installation, so won't finish installing. I am also unable to connect to certain websites (namely the AVG, norton etc websites). When I google something and click the link to the any website, it will open a new tab with some random generic search engine or other spam website. I downloaded the FIX thing suggested here, but it only had CCleaner and the manual and nothing else in the folder. I already had CCleaner and had run it, adaware and AVG and these problems still occur. Any help would be greatly appreciated, thanks.

Edit: I see that the google problem is caused by something called go-google.com
I have tried downloading the malwarebytes and other programs, but like spybot SD, they do not run/install.

Post Edited (tivision) : 17-11-2008 23:30:20 GMT

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Touch
Forum Moderator




Date Joined Jun 2004
Total Posts : 14325
 
   Posted 11-18-2008 5:38 (GMT +1)    Quote: Antivirus/spybot/ad-aware unable to update and google problemAlert an admin about: Antivirus/spybot/ad-aware unable to update and google problem
Hello smile
 
 
Let´s try Malwarebyte, slightly different ->
 
Or here:

Rename the file to setup.exe
Run the setup.exe file
Rename the directory it's installing to as Malware and rename the folder as Malware too in the installation setup screen
When it gets to the final step of the installation it will seem like it froze....it hasn't but it will take anywhere from 15mins to an hour to get through that step so just let it do its thing.
Go into the Malware folder in through Program Files
Rename the mbam.exe or what not file to Mb.exe and run it.
Do a full computer scan

Check all and remove/fix/delete them.

Restart your computer and post a log


Do NOT post your problem in someone elses thread.
A non-profit, volunteer network.

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tivision
New Member


Date Joined Nov 2008
Total Posts : 2
 
   Posted 11-18-2008 6:35 (GMT +1)    Quote: Antivirus/spybot/ad-aware unable to update and google problemAlert an admin about: Antivirus/spybot/ad-aware unable to update and google problem
Everything seems to be working fine now smile Was it the log from the malwarebytes you would like posted? Thanks a lot for the fast response and great help. It's a great thing you are doing here.
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Touch
Forum Moderator




Date Joined Jun 2004
Total Posts : 14325
 
   Posted 11-18-2008 7:43 (GMT +1)    Quote: Antivirus/spybot/ad-aware unable to update and google problemAlert an admin about: Antivirus/spybot/ad-aware unable to update and google problem
I´m glad to help smile
 
And yes, it was the log from malwarebyte, as it can give a hint of more (possible) infections.


Do NOT post your problem in someone elses thread.
A non-profit, volunteer network.

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paytons place
New Member


Date Joined Nov 2008
Total Posts : 13
 
   Posted 11-18-2008 10:10 (GMT +1)    Quote: Antivirus/spybot/ad-aware unable to update and google problemAlert an admin about: Antivirus/spybot/ad-aware unable to update and google problem
Hi touch
I've got a similar problem and tried your suggestion, renamed the folders etc.  Evrything going fine (much futher than I've got with other suggestions) until running the mb.exe which brought up the egg timer but failed to run!!
Please help this is really baffling me....
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Touch
Forum Moderator




Date Joined Jun 2004
Total Posts : 14325
 
   Posted 11-19-2008 1:26 (GMT +1)    Quote: Antivirus/spybot/ad-aware unable to update and google problemAlert an admin about: Antivirus/spybot/ad-aware unable to update and google problem
Hello paytons place.
 
I´ll suggest you read My signature -
 

Do NOT post your problem in someone elses thread.


Do NOT post your problem in someone elses thread.
A non-profit, volunteer network.

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paytons place
New Member


Date Joined Nov 2008
Total Posts : 13
 
   Posted 11-19-2008 10:15 (GMT +1)    Quote: Antivirus/spybot/ad-aware unable to update and google problemAlert an admin about: Antivirus/spybot/ad-aware unable to update and google problem
ok sorry
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