Windows Update
An unprotected, unpatched Windows XP installation will get infected within minutes of connecting to the Internet. Because of this, we'll require you to do install critical updates before providing assistance in our forums. If not, we're both just wasting our time.
If you have SP2, just check for security patches
Apply the update.
Reboot normally
and save it on the desktop. Then double click on it (Fix_download.exe).
You may have to allow the program to download files from the web!
The program download the necessary cleaning programs. Once the program
is downloaded, there will be a folder on your desktop named
Fix. – if the instructions not automatically opens, so
double-click "FIX_manual.htm" in Fix folder.
Note : Fix_download.exe is detected by some antivirus programs as a "RiskTool" /infection; it is not a virus. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
If necessary, temporarily disable your anti-virus, real-time protection before downloading