FREQUENTLY ASKED QUESTIONS

Problems with your BullGuard Backup, or just curious? Click the questions on the left to see the answers to the most common questions that people ask about BullGuard Backup.

 

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Questions about BullGuard Backup

What is BullGuard Backup and why do I need it?

Is BullGuard Backup available in my language?

Can I use BullGuard Backup with my current account?

What is the difference between BullGuard Internet Security and BullGuard Backup?

How does BullGuard Backup work?

Can I back up my entire hard disk with BullGuard Backup?

 

 

BullGuard Backup subscription issues

How many computers can I use a BullGuard Backup subscription on?

OK, I bought BullGuard Backup, how do I manage my subscription?

I have just purchased BullGuard Backup, but it keeps telling me it's still a trial version. What do I do?

What is the difference in the price of subscriptions?

How can I renew my subscription?

What happens when my free copy of BullGuard Backup expires?

What happens after I purchase BullGuard Backup?

What payment options do I have for purchasing BullGuard?

How do I recover BullGuard?

Setting up and using BullGuard Backup

How can I update BullGuard BullGuard?

How frequently does BullGuard Backup update?

I want to change the user in BullGuard Backup, but it logs in automatically! What do I do?

How do I change my BullGuard Backup username or password?

How do I uninstall BullGuard Backup?

Will my BullGuard Backup work if I use a proxy?

What is the difference between the trial version and the paid one?

Where can I find the End-User License Agreement ?

Support basics

What type of support do you provide?

How much does support cost?

What languages is support available in?

What is your response time?

Live Support is down, what do I do?

 

 

 

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